บริษัทเวียดนาม ทราเวล แอนด์ มาร์เก็ตติ้ง ทรานสปอร์ต จำกัด

• Digital Marketing 360 Degree : Highly experienced in strategies campaign & content marketing , paid media such as focusing on social media, websites, blogs, publications and PR & Media. • Lead & Strategies In Digital Marketing : Responsible for the overall planning, execution, review and improvement of campaigns, promotions, content and social media marketing • Market Research & Insights: Conduct in-depth market research to identify trends, customer preferences, and competitive landscapes. Use data analytics tools to drive actionable insights that guide marketing strategies. Customer Behaviour Analysis: Understand customer segments, purchasing patterns, and feedback. Analyse customer journey data to optimise touchpoints and improve conversion rates. • Campaign Performance: Regularly review and analyse the performance of marketing campaigns across different channels. Use key performance indicators (KPIs) such as ROI, CTR, and conversion rates to assess effectiveness specifical with other business unit for larger scale activities from attractions, tours, transportations and etc, coordinate the process of campaigns from brief to execution with the overall marketing team • Data-Driven Decision Making: Leverage data to make informed decisions. Use A/B testing, predictive analytics, and other techniques to refine marketing strategies. • Reporting: Develop comprehensive reports that highlight key findings, insights, and recommendations for future marketing activities. Communicate these insights effectively to stakeholders. • Leadership : Lead, motivate and inspire the marketing team to develop solid marketing strategy & plan to drive marketing promotion campaigns. • Cross Functional : Closely collaborating with cross-functional teams and stakeholders from various cultures/countries to facilitate communication and objectives alignment is a must. Brainstorm marketing ideas and create initiatives to increase sessions and revenue. • Be KPI focused: Use multiple metrics to assess the real value of campaigns (e.g. traffic & revenue uplift, brand awareness & registrations, user retention).

• Develop and implement outbound sales strategies to achieve company sales targets and increase market share • Lead and mentor the outbound sales team to maximize productivity and efficiency. • Oversee the planning and execution of outbound travel packages, ensuring high-quality client experiences. • Respond to client inquiries, prepare quotes, and process bookings as needed. • Establish and maintain strong relationships with key vendors and partners to ensure quality service delivery. • Conduct market research to identify trends and expand business opportunities. • Maintain detailed records of bookings, invoices, and client communications. • Provide administrative support and manage the reservation system effectively. • Collaborate with the Sales, Products, and Operations teams to optimize tour offerings. • Address any operational issues that may arise and ensure smooth tour execution. • Other tasks as assigned by the group manager...

● Calculate costs and produce tariffs for services and packages. ● Maintain accurate records of bookings, invoices, and client interactions. ● Collaborate with vendors and partners to ensure high-quality service. ● Communicate with clients to provide information on tours and address any concerns. ● Assist in planning and executing outbound and inbound tours and travel packages. ● Handling inquiries, preparing quotes, and making booking arrangements. ● Conduct market research to identify new trends and opportunities. ● Provide general administrative support to Operations teams. ● Work with a sophisticated reservation system to ensure smooth operations. ● Identify and cater to high-end clients’ unique travel needs and preferences. ● Perform other duties as assigned by the manager.